Laney's Inc.
Review Summary
- Positive experiences: Customers consistently praise Laney's Inc. for their professional, knowledgeable, and personable service.
- Specific praise: Technicians mentioned include Austin Rozelle, Paul Durbin, Joshua, Ryan, Josh T., and Brian Treiber, all receiving positive feedback for their work and communication.
- Work quality: Customers highlight neat and tidy work, efficient repairs, and thorough explanations.
- Services: Positive reviews cover plumbing work (sink valves, repairs), gas stove installation, furnace issues, tankless water heater installation, and small furnace installation.
- Areas of improvement: One customer found the Google account login for the survey process annoying.
Reviews
View All on Google4.9
(2961 reviews)
Carrie
February 10, 2025
Austin Rozelle from Laney’s was here to do some plumbing work for me today. He took my old corroded kitchen sink valves and replaced them so that new my fridge water line and dishwasher have their own shut off valves. The work is so neat and tidy looking. He did a great job and he was very personable and just a joy to meet. I would whole heartedly hire him again for any future plumbing work!
Fernando Quijano
February 24, 2025
I cannot speak more highly about everyone on the Laney’s team. My gas stove installation was not easy, but Paul Durbin and his team did an outstanding job arranging the logistics, installing and taking care of every minute detail. I am very happy I chose Laney’s and will count on them for all my repairs. Thank you so much! Fernando
Wayne Spier
Joshua was really good. A repair was needed which he was able to fix during the visit. He was very pleasant and explained clearly and concisely what was going on. I was really impressed. One thing about your survey system. Having to log into my Google account was REALLY annoying. The only reason I did it was that I wanted to comment on how good Joshua was - that needed to be recognized and if hadn't been for that I wouldn't have, and likely won't do it again. Thanks.
Irene Castanon
Ryan was super nice! He explained what problem was, how he would fix it and how long it would take and cost me. Very knowledgable. I have used Laney's before and very professional every time. Highly recommend them. 😀
Lola Eppard
Josh T. came over and double checked our toilets for us, and there was a little water moving into our first home. He was very thorough and explained what he was doing. Before he left, he made sure I knew where the water shut off valve was. (I did!) but it was refreshing. Highly recommend!
Brad Wilson
Having furnace issues on the weekend is not fun! Brian Treiber was dispatched to help. Excellent service! He diagnosed the problem quickly and explained everything that needed to be addressed. Nice personable HVAC technician. Thanks again!
Angela Milner
Did a great job getting our new tankless hot water heater in. Were there when they said they would be. Even cleaned up some cables we had hanging down. They went above and beyond! Thank you so much!
Carrie Nicholsen
February 4, 2025
They installed the small furnace for me today and I am so happy and it look good … smaller and a lot of room down stairs… thanks Laney